The Mission Statement of Mercy Services is: to provide holistic, proactive and inclusive service, in the spirit of our foundress, Catherine McAuley, to all those we support and work with, both in the community and in a residential setting. In all our work we strive to provide compassionate, respectful, high quality and environmentally sustainable practices.
Within all aspects of our Service we remain committed to the core values of Justice, Respect, Service, Care and Unity and endeavour to translate these into daily actions.
Mercy Services is a company limited by guarantee, being solely owned by the Institute of Sisters of Mercy of Australia & Papua New Guinea. A Board of Directors is appointed by the Sisters of Mercy to oversee company governance. A Chief Executive Officer is responsible to the Board of Directors for the overall management of Mercy Services.