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Our centre-based and in-home services are only able to care for vulnerable people with the help of a broad range of volunteers.

Our volunteers can be male or female, any age and from any cultural background. Some volunteer as a member of a regular team while others volunteer at times and places that suit their busy lifestyle.

Volunteers are offered:

  • Free education and training programs;ad pic 2
  • Opportunities to gain pre-employment experience in the caring professions;
  • Ongoing support from the Coordinator;
  • Reimbursement of out of pocket expenses (petrol, fares and phone calls);
  • Free and confidential professional counselling; and
  • Social interaction with other Volunteers.

Click on this link to read our most recent Volunteer Satisfaction Survey Report: Volunteer Satisfaction Report 2014

We urgently need volunteer drivers in the Newcastle area to help people with grocery shopping and transport assistance.

Our generous and gifted volunteers help in the following roles:

volunteer roles

 

 

 

 

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    • Shopping assistant – Assisting frail older people or younger people with a disability on shopping trips (usually groceries every two weeks). The aim is to encourage the client to as independently as possible: select the shop/items for purchase (or try on), make inquiries with shop staff and pay for the items. The focus of conversation should be to build up the client’s confidence, self esteem and their understanding that they are a person others are interested in and that others enjoy their company.
    • CompanionshipProvide conversation with the aim of helping the client feel that their history/interests/hopes have been heard, affirmed and encouraged. This role may be fulfilled as a Foster Grandparent to Stockton Centre residents, assistant in our Day Centre/Elderly Citizen’s Centre, or visiting people in their home/residential aged care. The focus of conversation should be to build up the client’s confidence, self esteem and their understanding that they are a person others are interested in and that others enjoy their company
    • DriversTaking frail older people or younger people with a disability to medical and other appointments, social outings, or taking them shopping for groceries once a fortnight. Within Community Transport volunteers are only permitted to drive cars (not buses). Where the clients are transported this role involves accompanying them to/from the vehicle, guiding them into/out of the vehicle, notifying the Coordinator of any incident and keeping the client company on the trip. The focus of conversation should be to build up the client’s confidence, self esteem and their understanding that they are a person others are interested in and that others enjoy their company.
    • Meal deliveriesPicking up frozen meals and safely delivering them to client’s homes as per the provided runsheet. The focus of conversation should be to build up the client’s confidence, self esteem and their understanding that they are a person others are interested in and that others enjoy their company.
    • Passenger assistant on a busAssisting people who are travelling on community transport by accompanying them to/from the bus, guiding their use of steps/hoist, notifying the driver of any incident and keeping the client company on the trip. The focus of conversation should be to build up the client’s confidence, self esteem and their understanding that they are a person others are interested in and that others enjoy their company.
    • FundraisersOrganising and conducting various fundraising activities as approved by Mercy Services management. This role may involve collecting, receipting and banking money.Kitchen_volunteers
    • Pet carersHelping frail older people or younger people with a disability by walking their dog or by feeding or grooming their pet. The aim is to reinforce the client’s primary role in the life of the pet. This is done by seeking the client’s views on how they want the pet cared for and other discussions about the pet’s role in the client’s life.
    • Hobby sharersSharing a common interest as frail older people or younger people with a disability e.g. bowling, fishing, chess, cards, watching sports. The aim is to build up the client’s confidence and self esteem by encouraging their interest, developing their skill/knowledge and helping them see themselves as belonging to a group of people who share a common interest/hobby.
    • Activity assistant – Helping with Day Centre and Group Activity staff with craft, games, activities, sing-a-longs and supporting small groups on community outings, exercise and social activities. The focus of conversation should be to build up the client’s confidence, self esteem and their understanding that they are a person others are interested in and that others enjoy their company.
    • Kitchen assistantsHelping with meal preparation at Day Centre/Centre based meals/Elderly Citizen’s Centre. This role may involve: preparing foods, using food preparation equipment, cooking, and cleaning up afterwards. As these meals are intended for people whose health is at times compromise it is vital that kitchen assistants have and apply knowledge of safe food handling practices.

 

Our organisation, and our community, is richer by the valued gift of the volunteers time, concern and idealism.

 

For more information contact

    • Community Transport – Lake Macquarie (02) 4944 1944
    • Community Transport – Newcastle (02) 4961 3113
    • Elermore Vale (02) 4951 8083
    • Lake Macquarie (West Wallsend) (02) 4944 1944
    • Newcastle Elderly Citizen’s Centre (02) 4926 2324
    • Singleton Residential Aged Care (02) 6572 2499
    • Tighes Hill (02) 4961 2686
    • Wallsend Carers (02) 4950 2555