Our Community Transport Service aims to help clients get out and about, with a focus on the Newcastle and Lake Macquarie areas.
Transport is provided by bus or by car, depending on the type of transport required. Some of our buses are wheelchair accessible with a hoist lifter.
Please ring and ask for more information on the types of transport available for your need.
CHSP or CTP funded transport
Local: Pickup and drops in Newcastle / Lake Macquarie: $20 return
Out of area: Phone our friendly team for a price
Private Clients
Home Care Package | $2.50 per km plus $2.50 booking fee each way*
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NDIS Package | $2.50 per km plus $2.50 booking fee each way*
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Other private transport | Phone our friendly team for price & availability
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*subject to availability
We understand that every person has unique needs, and Mercy Services can tailor an affordable solution to suit your needs – all part of our commitment to delivering exceptional care in our community.
Our Community Transport team are dedicated to getting people who are transport disadvantaged, out and about. We can take you to a variety of destinations including social outings, appointments and shopping trips. Click here for information on COVID-19 from Transport for NSW.
Our 44 bed facility in Singleton is set in a quiet area on the edge of town offering exceptional care to our residents. Our residents are treated like family - with activities, comfortable rooms, and delicious food choices at every meal.
Our locations across Newcastle, offer a wide range of activities for older people, as well as people living with a disability, to enjoy a professionally prepared hot meal, meet new friends, enjoy music, bingo, games, and activities.
Mercy Services offer a range of programs to assist families and individuals with a range of issues relating to housing and substance abuse support.
McAuley Outreach Service is continuing to provide support for clients through phone contact and video calls.
We will continue to accept new referrals until we reach capacity.
Mercy Services recognises that protecting the rights and agency of people through safeguarding, is of the highest importance. If you or someone you know has been harmed or at risk of harm, by an employee or volunteer of Mercy Services, please report it.