Christmas support and service closures

Categories: Aged care,AOD issues,Disability,Events,Families

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Below are the details of our service operating hours over the Christmas/New Year period:

In-home support under Home Care Packages, Home Support Program (HACC) and National Disability Insurance Scheme are reduced to essential services on public holidays.

If we have arranged to provide you with a service on a public holiday or after hours and:

  • You need to cancel or change a service that is rostered to happen before the office opens; or
  • Our staff are more than 30 minutes late.

You can call our on-call Coordinator

Home Care Packages

Home Support Program (HACC) and National Disability Insurance Scheme

0418 650 683

0427 455 948

 

Mercy Services closures over the Christmas/New Year period:

 

Community nursing:

Closed public holidays: Monday 26 and Tuesday 27 December 2016 and Monday 02 January 2017

 

Community Transport: Lake Macquarie and Newcastle

Closed after Wednesday 21 December 2016, re-opening on Tuesday 03 January 2017

 

Day Centre, Tighes Hill:

Closed after Tuesday 20 December 2016 – re-opening Monday 16 January 2017

 

Elderly Citizens Centre:

Closed after Friday 16 December 2016 – re-opening Monday 16 January 2017

 

Elermore Vale Social Support:

Closed after Thursday 22 December 2016, re-opening on Tuesday 03 January 2017

 

Linen home delivery service:

No closure – normal Monday and Thursday deliveries including on public holidays

 

Tighes Hill office, 32 Union St.:

Closed public holidays: Monday 26 and Tuesday 27 December 2016 and Monday 02 January 2017

 

Tighes Terrace (McAuley):

Closed public holidays: Monday 26 and Tuesday 27 December 2016 and Monday 02 January 2017

 

Wallsend Carers:

Closed after Thursday 22 December 2016, re-opening on Wednesday 04 January 2017

 

West Wallsend Day Centre:

Closed after Thursday 15 December 2016 – re-opening Thursday 05 January 2017

 

West Wallsend site office:

Closed public holidays: Monday 26 and Tuesday 27 December 2016 and Monday 02 January 2017

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Author: admin