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The Personal Care Service aims to assist with self-care tasks in the home, which include:

  • Assistance with mobilitydisability Personal care
  • Assistance with prescribed exercises
  • Assistance with therapy programs
  • Grooming
  • Hair care
  • Monitoring self medication
  • Shaving
  • Showering
  • Toileting
  • Un/Dressing

The amount of assistance depends on an assessment of individual needs and resources available, to a maximum of 15 hours per week to any one client.


The program is available to the frail aged who live in the Newcastle and Lake Macquarie Local Government Areas.

All referrals are assessed on an individual basis and every effort made to provide appropriate service to eligible people. The program accepts self-referrals and requests for assistance from anyone in the community.


The Coordinator will advise at assessment the cost of the service. Any concerns about the fees can be discussed with the coordinator. No one will be denied service due to an inability to pay.


New referrals (aged over 65 years of age) : 1800 836 799

New referrals (people with a disability under 65 years of age): 1800 800 110

Existing Clients: Lake Macquarie LGA: (02) 4944 1944 or Newcastle LGA: (02) 4961 2686