Alcohol and other drugs (AOD) Counselling

The McAuley Outreach Service offers AOD counselling for parents with young children under the age of 12 years, to help address addiction, any related health issues, and helping you develop a stable lifestyle for the future.


Low income families who have been affected by substance abuse, and who have demonstrated the ability to live alcohol and drug free and who otherwise are unable to obtain suitable housing through another agency.

Priority is given to single parent families & families with special needs.

Brighton & Bronte Houses

These houses offer accommodation to men and women who are ready to take responsibility for their own recovery and who have usually completed a rehabilitation program. These houses offer a chance to sustain and enjoy a drug free lifestyle in a supportive and friendly environment.

Holyoake drug and alcohol programs

The Holyoake women’s group program, part of McAuley Outreach Service, provides weekly support for women (who have children under the age of 12) who are experiencing problems arising from their use of alcohol &/or other drugs. Prospective participants must contact us and have an interview before commencing the group.

Substance and Family Support

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Home Care

We understand that every person has unique needs, and Mercy Services can tailor an affordable solution to suit your needs – all part of our commitment to delivering exceptional care in our community. 

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Community Transport

Our Community Transport team are dedicated to getting people who are transport disadvantaged, out and about. We can take you to a variety of destinations including social outings, appointments and shopping trips. Click here for information on COVID-19 from Transport for NSW.

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Residential Aged Care

Our 44 bed facility in Singleton is set in a quiet area on the edge of town offering exceptional care to our residents. Our residents are treated like family - with activities, comfortable rooms, and delicious food choices at every meal. 

The Influenza Information for Residential Aged Care can be found here.

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Community Care

Our locations across Newcastle, offer a wide range of activities for older people, as well as people living with a disability, to enjoy a professionally prepared hot meal, meet new friends, enjoy music, bingo, games, and activities.

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Substance and Family Support

Mercy Services offer a range of programs to assist families and individuals with a range of issues relating to housing and substance abuse support. 

We will continue to accept new referrals until we reach capacity.

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Mercy Services recognises that protecting the rights and agency of people through safeguarding, is of the highest importance. If you or someone you know has been harmed or at risk of harm, by an employee or volunteer of Mercy Services, please report it. 

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