This page will be updated regularly to include any relevant updates on COVID-19 Restrictions, as received from NSW Health.

If you have any questions or concerns, please contact your direct manager. 

Update 7 July

Following updated health advice from the Chief Health Officer Dr Kerry Chant about the growing risk to the community, the stay-at-home orders will apply to all people in the Greater Sydney area including the Blue Mountains, Central Coast and Wollongong.


Everyone in Greater Sydney must stay at home unless it is for an essential reason. 

The reasons you may leave your home include:

  • Shopping for food or other essential goods and services;
  • Medical care or compassionate needs (people can leave home to have a COVID-19 vaccination unless you have been identified as a close contact);
  • Exercise outdoors in groups of 10 or fewer;
  • Essential work, or education, where you cannot work or study from home.

Community sport will not be permitted during this period. Weddings will not be permitted from 11.59pm, Sunday 27 June. Funerals will be limited to one person per four square metres with a cap of 100 people, and masks must be worn indoors.

In all other parts of NSW the following restrictions will apply: 

  • People who have been in the Greater Sydney region (including the Blue Mountains, Central Coast and Wollongong) on or after June 21 should follow the stay-at-home orders for a period of 14 days after they left Greater Sydney. 
  • Visitors to households will be limited to 5 guests – including children;
  • Masks will be compulsory in all indoor non-residential settings, including workplaces, and at organised outdoor events;
  • Drinking while standing at indoor venues will not be allowed;
  • Singing by audiences and choirs at indoor venues or by congregants at indoor places of worship will not be allowed;
  • Dancing will not be allowed at indoor hospitality venues or nightclubs however, dancing is allowed at weddings for the wedding party only (no more than 20 people); 
  • Dance and gym classes limited to 20 per class (masks must be worn);
  • The one person per four square metre rule will be re-introduced for all indoor and outdoor settings, including weddings and funerals;
  • Outdoor seated, ticketed events will be limited to 50 per cent seated capacity;

People across NSW should only enter Greater Sydney for essential purposes.




Frequently Asked Questions


Q: - I have been to Sydney or Central Coast since the 21st June. Am I allowed to come to work?

A: - Yes. Even though you are subject to the stay at home order for Greater Sydney (described above), one of the permissible reasons for leaving home is essential work where you cannot work from home. Of course, if you have any symptoms you should not attend work, but rather get a COVID19 test and isolate as directed by NSW Health. 


Q:- Do I have to wear a mask at work?

A:- Yes. In our case it should be a surgical mask which Mercy Services have plenty of supplies. Full details of the rules around wearing a face mask can be found at the link below


Q:- I'm travelling with a client in a vehicle. Do I need to wear a mask?

A:- Yes. Both you and the client or resident should be wearing a mask.


Q:- When I go to a client's home do I have to wear a mask?

A:- Yes. You must wear a surgical mask and maintain a distance of 1.5m except when providing personal care. Your client should also wear a mask if they are in the same room as you.


Q:- We have singing booked at our Day Centre in the next 2 weeks. Can this proceed?

A:- Under the current restrictions for the rest of NSW singing is not permitted.


Q:- How many people are allowed in Day Centres and Offices?

A:- All areas in NSW are now subject to the 4 square metre rule for all indoor venues. Please ensure you and your team revert back to the initial numbers that were permitted at the beginning of the pandemic for all indoor spaces.


If you have any questions please let the Head of your team know and we will add to these questions in the coming days.


Remember to ensure you change your surgical mask every 4 hours at the most, or sooner if it becomes contaminated or wet.

Resume* (.PDF only Drop file here or click to upload.)

For information and resources on staying safe from COVID-19, please click here.

For the contact details of each of our sites, please click here.

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