Specialist & Hospitality Appointments

Social Outings

Allied Health Appointments

Shopping Trips

Community Transport

Getting you out and about


Give our friendly team a call on 02 4961 3113 to discuss your needs.

Our Community Transport Service aims to help clients get out and about, with a focus on the Newcastle and Lake Macquarie areas.

Transport is provided by bus or by car, depending on the type of transport required. Some of our buses are wheelchair accessible with a hoist lifter.

Please ring and ask for more information on the types of transport available for your need. 

Community Transport Fees and Charges

CHSP or CTP funded transport

Local: Pickup and drops in Newcastle / Lake Macquarie: $20 return

Out of area: Phone our friendly team for a price


Private Clients

Home Care Package $2.50 per km plus $2.50 booking fee each way*
NDIS Package $2.50 per km plus $2.50 booking fee each way*
Other private transport Phone our friendly team for price & availability


*subject to availability

Send us an Enquiry

Home Care

We understand that every person has unique needs, and Mercy Services can tailor an affordable solution to suit your needs – all part of our commitment to delivering exceptional care in our community. 

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Community Transport

Our Community Transport team are dedicated to getting people who are transport disadvantaged, out and about. We can take you to a variety of destinations including social outings, appointments and shopping trips. Click here for information on COVID-19 from Transport for NSW.

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Residential Aged Care

Our 44 bed facility in Singleton is set in a quiet area on the edge of town offering exceptional care to our residents. Our residents are treated like family - with activities, comfortable rooms, and delicious food choices at every meal. 

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Community Care

Our locations across Newcastle, offer a wide range of activities for older people, as well as people living with a disability, to enjoy a professionally prepared hot meal, meet new friends, enjoy music, bingo, games, and activities.

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Substance and Family Support

Mercy Services offer a range of programs to assist families and individuals with a range of issues relating to housing and substance abuse support. 

McAuley Outreach Service is continuing to provide support for clients through phone contact and video calls. 

We will continue to accept new referrals until we reach capacity.

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Client Safeguarding

Mercy Services recognises that protecting the rights and agency of people through safeguarding, is of the highest importance. If you or someone you know has been harmed or at risk of harm, by an employee or volunteer of Mercy Services, please report it. 

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