Can you spare a few hours a week?

Our volunteers can be male or female, any age and from any cultural background. Some choose to volunteer as a member of a regular team while others volunteer at times and places that suit their busy lifestyle.

Volunteers are offered

  • Training and ongoing support from the Volunteer Coordinator
  • Opportunities to gain pre-employment experience in the caring professions
  • Reimbursement of out of pocket expenses (petrol, fares and meals)
  • Free and confidential professional counselling through an independent EAP

Volunteer roles

  • Community Transport drivers – driving clients to medical appointments.
  • Shopping assistant – Accompanying clients on our shopping bus to various Centres.
  • Companionship – Visiting people in their own home to reduce social isolation.
  • Social Support Drivers – Taking our clients to medical and other appointments, social outings, or grocery shopping. 
  • Activity assistant – Our Day Centres provide daily activities that are client centered. Ideal role for volunteers whom are interested in arts and crafts.

Volunteer Requirements

  • Attend training sessions as directed by the Volunteer Coordinator
  • Maintain confidentiality and boundaries at all times
  • Police Clearance and WWC required (we organise free of charge)
  • To adhere to safe work practices in your required role
  • Abide by Mercy Services values – justice, respect, service, care, and unity

To volunteer with us, call 4962 6680 and ask to speak to our dedicated Volunteers Coordinator.

Shopping Assistant

Provide conversation and assistance as clients enjoy their regular shopping trips.


Provide conversation with the aim of helping the client feel that their history/interests/hopes have been heard, affirmed and encouraged. The focus of conversation should be to build up the client’s confidence, self esteem and their understanding that they are a person others are interested in and that others enjoy their company.


Assist our clients to get out and about in our vehicles (licensing restrictions apply).

Activity Assistant

Assist our clients and residents to enjoy a wide range of activities in our day centres and our residential facility.

Our organisation, and our community, is richer by the valued gift of the volunteers time, concern and idealism.

Newcastle Elderly Citizen’s Centre
(02) 4926 2324

Singleton Residential Aged Care
(02) 6572 2499

Tighes Hill
(02) 4961 2686

Cameron Park
(02) 4962 6680

Employment Opportunities

Career opportunities arise at Mercy Services in a wide range of positions including management, administration, nursing and support roles. 


Donations help us provide essential services to the community. Please click here to make a donation - every donation makes a difference.

The best of the Mercy Services, delivered directly to your email address.
Sign Me Up

Newsletter Signup