Just a 40-minute drive from Newcastle, situated in the picturesque area of Singleton, NSW. Mercy Services operates a beautiful 44 bed Residential Aged Care Facility. This facility offers a welcoming, family-like environment providing exceptional quality care for our residents.

Full-time, part-time and Casual contracts available

Pay rate on parity with NSW Health plus shift penalty rates, in charge allowance and leave loading


Salary range, dependent on experience – up to $102,000 base p.a. plus penalties, allowances and salary packaging

What we are looking for

  • Current Registration with Australian Health Practitioner Regulation Agency (AHPRA) (Division 1)
  • Previous experience in supporting elderly and vulnerable individuals
  • Experience leading teams, AINs and providing effective delegation
  • Commitment to deliver clinical excellence in Aged Care
  • Knowledge of the Aged Care Standards
  • Ability to work independently and effectively manage time.

As part of our Employment screening process you will be required to undertake a National Criminal Record Check, NDIS worker screening and have a current Working with Children Check. Applicants must demonstrate the right to work in Australia.

If this sounds like you, submit your application below with a short story (less than 100 words) on why you would like to join our team.


Mercy Services operates a beautiful 44-bed residential aged care facility in the heart of the Hunter Valley located in Singleton NSW. We offer a welcoming, family-like environment providing exceptional, quality care for residents.

About Mercy Services
Mercy Services benefits from a long history of passionate people, dedicated to caring for those in need. Mercy Services is part of the Ministry of the Institute of Sisters of Mercy of Australia and Papua New Guinea (ISMAPNG).

We strive to continue the legacy of caring for the community that Catherine McAuley began when she founded the Sisters of Mercy in Ireland in 1831.

To learn more, please visit our website –

Subject to satisfactory completion of background checks we have immediate opportunities for 2 permanent and ongoing full-time opportunities available (38 hours per week)
* Must be available to work across a variety of shifts
This role is immediately available but will wait for the right people.

Based at Mercy Services Singleton Aged Care Facility you will have;

Must have Certificate III in Individual Support or similar or higher qualification
First Aid Qualifications
Medication competent will be highly desirable

Our AINs provide our residents with support across all areas of their daily living needs, supporting the Registered Nurses to assess, plan, evaluate and deliver individualised resident care in accordance with Mercy Services’ policy and protocol.

You need to be committed to upholding the Aged Care Standards, be a supportive and collaborative team player and be passionate about delivering exceptional quality care.

Skills & Experience:

Assist the Registered Nurse to assess, plan and evaluate individualised resident care in accordance with Mercy Services’ policy and protocol.
Perform delegated care activities in accordance with residents’ plans of care and Mercy Services’ policies and procedures.
Undertake clinical documentation, as assigned by the Registered Nurse, in accordance with Mercy Services’ policy, to render those clinical records helpful and of proper value to other members of the health care team.
Observe, identify and report to a registered nurse variations in residents’ abilities and/or conditions.
Contribute to on-going care planning.
Participate in case conferences as required.
Accept direction and seek assistance from a registered nurse to fulfil role requirements.

You will have a proven track record and be able to demonstrate;
Work cooperatively as a team member.
Work within level of skill and knowledge and seek assistance from a registered nurse or colleagues as necessary.
Contribute to continuous improvement by participation in committees and attendance at relevant meetings.
Practice a duty of care to each other by respecting each others’ integrity and ability to contribute to a cohesive and harmonious team.
Support new or less experienced staff through the sharing of knowledge and by example.

What you must have
Certificate III in Individual Support, Aged Care or equivalent
A genuine passion for helping people and working with them to achieve their goals

The safety of our clients and residents is absolutely paramount. As part of our Employment screening process, you will be required to undertake
* National Criminal Record Check
* Working with Children Check
* NDIS Worker Check
Applicants must also demonstrate the right to work in Australia and meet our vaccination/immunization requirements.

What Mercy Services can offer to you.

This role pays & is governed by the Mercy Services (Nurses) Singleton Aged Care Facility Enterprise Agreement 2014 – 2015 as amended or replaced. Classified under the agreement will be that of an AIN Yr1 through to Experienced ($28.27 - $30.11) + Super + Penalty rates

Aside from our long-standing commitment to providing high quality care, we offer a welcoming environment, where you will have plenty of opportunities to develop your skills and build meaningful connections, as well as;

Not-for-Profit salary packaging - salary packaging options up to $15,990
Continued professional development
Supportive, nurturing, and welcoming environment
Ongoing training and development and professional development opportunities
Free Influenza vaccinations
Free counselling services via our Employee Assistance Program

All applications should include a resume and a cover letter addressing the criteria listed above.

If you would like to discuss further, please contact Bronwyn from our P&C team on 4962 6680 or alternately please email [email protected]

Mercy Services is an EEO employer. We celebrate diversity and support an inclusive approach in the workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

For further information about Mercy Services visit

Resume* (.PDF only Drop file here or click to upload.)

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