Permanent Residential Accommodation

Our permanent residents enjoy a true community feeling, with comfortable rooms, a variety of activities planned for each day, and personalised care tailored to the needs of every individual.

Respite Care

We offer comprehensive respite care, to allow carers to take holidays – or just a moment to themselves – with the assurance that their loved one receives the same personal care in their absence.

Palliative Care

Our facility can accommodate those facing life-limiting illnesses, and their loved ones together. This allows for quality time and comfort, with our compassionate team on hand as needed.

Residential Aged Care

Becoming part of our community

Phone: 02 6572 2499 to speak to our friendly team who can organise an information pack, and a personal tour, so you can be confident you have found the right residential home for yourself, or for your family member.

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Home Care

We understand that every person has unique needs, and Mercy Services can tailor an affordable solution to suit your needs – all part of our commitment to delivering exceptional care in our community. 

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Community Transport

Our Community Transport team are dedicated to getting people who are transport disadvantaged, out and about. We can take you to a variety of destinations including social outings, appointments and shopping trips. Click here for information on COVID-19 from Transport for NSW.

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Residential Aged Care

Our 44 bed facility in Singleton is set in a quiet area on the edge of town offering exceptional care to our residents. Our residents are treated like family - with activities, comfortable rooms, and delicious food choices at every meal. 

The Influenza Information for Residential Aged Care can be found here.

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Community Care

Our locations across Newcastle, offer a wide range of activities for older people, as well as people living with a disability, to enjoy a professionally prepared hot meal, meet new friends, enjoy music, bingo, games, and activities.

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Substance and Family Support

Mercy Services offer a range of programs to assist families and individuals with a range of issues relating to housing and substance abuse support. 

We will continue to accept new referrals until we reach capacity.

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Mercy Services recognises that protecting the rights and agency of people through safeguarding, is of the highest importance. If you or someone you know has been harmed or at risk of harm, by an employee or volunteer of Mercy Services, please report it. 

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